Report Side Effects

Jan 23, 2023

The safety of our products and health and well-being of our patients are our highest priority. The following options are available to report a side effect, or adverse event, involving a Novartis or Sandoz medicine in the US:

  1. Contact the Sandoz Customer Information Center by calling 1-800-525-8747. Inform the representative that you would like to report a side effect, or adverse event, involving a Sandoz medicine in the US.
  2. Send an email to the following address: [email protected] 
  3. Report online at https://www.novartis.com/report. Click the button labeled “Report a side effect.”
    1. Note: First time users may create a login or continue as a guest

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